Collecting information about you
enter your personal information on the Colourtation website or other Colourtation-owned properties;
participate in a Colourtation competition;
interact with us through social media (including Facebook and Twitter);
register on the Colourtation website/s
contact us; we may also keep a record of that contact.
We will only collect additional personal information with your consent.
Using and disclosing your personal information
artselect Pty Ltd’s purpose in collecting your personal information is to provide you with:
the ability for you and Colourtation to complete or progress your order or transaction with us
information that interests you
information about events; and
special offers that are relevant to you
artselect Pty Ltd will not use or disclose any of your personal information without your consent, unless:
required by law;
artselect Pty Ltd believes it necessary to fulfil the above purposes or otherwise to provide you with services or products which you have requested; or
to protect the rights, property or personal safety of other users of the website, any member of the public or of artselect Pty Ltd.
In seeking to give you the most worthwhile experience in using the Colourtation website, your personal information may be used to send you advertisements about products and services that we think you are likely to be interested in.
Colourtation does not disclose your personal information to advertisers, or any overseas entity. In order to operate the Colourtation website, fulfil the purposes set out above or otherwise deliver products or services, Colourtation will not otherwise disclose your personal information to other companies or third parties without your explicit consent.
When artselect Pty Ltd will contact you
When you complete a purchase with Colourtation, you are presented with a comprehensive way to manage what marketing communications you wish to receive - if any - from Colourtation. Similarly, when you create an account or subscribe to Colourtation's newsletters, your preferences can be managed by you in their entirety.
Types of communications you may receive
updated information about the Colourtation website;
information about our products and services which may interest you; and
other information about upcoming events - such as discount promotions which may interest you.
Any communication enabled in the newsletter preferences area in your account
If you are receiving promotional information about artselect Pty Ltd and do not wish to receive this information any longer, you may remove your name from our list by visiting the Colourtation website and updating your newsletter preferences in your account. Please allow up to 3 business days for this request to be processed.
You can access the information artselect Pty Ltd keeps about you
If at any time you want to know what personal information artselect Pty Ltd holds about you, you can log into your Account and view the information you gave us. If you have further questions, you can contact us by phone.
Changing and updating the information artselect Pty Ltd has about you
If at any time you wish to change your personal information that is inaccurate or out of date, please contact our Customer Service team through your Message Center in your account, or by contacting our Customer Service team by phone and we will amend your personal information accordingly, or advise you how you can do this yourself within your account.
Deleting the information artselect Pty Ltd has about you or stopping any further advertising material or other communications
If you wish to have your personal information deleted, please let Colourtation know by contacting our customer service team, and we will take all reasonable steps to delete such information unless it must be kept for legal reasons. If you do not wish to receive further advertising, marketing or promotional information from Colourtation, please log into your account and change your electronic newsletter preferences, or by clicking the Unsubscribe link that is on every electronic marketing or promotional email that Colourtation sends to you.
To stop any further print direct-mail marketing communications, please contact our customer service team.
Storage and security of your personal information
artselect Pty Ltd will do everything reasonable and in its' power to keep secure the personal information which artselect Pty Ltd holds about you. Access to this information is restricted only to artselect Pty Ltd employees who have specific authorisation. artselect Pty Ltd also continually endeavours to improve security safeguards using the most stringent, industry-accepted online security and internal processes. That said, Colourtation will not be held responsible for events arising from unauthorised access to your personal information, but will do everything in our power to prevent it as a responsible, high-profile, Australian online retailer.
What to do if you have a problem or question